All products are shipped discreetly in a brown box with absolutely no indication as to the contents. We will appear discreetly on your Statements as BWP Stores. All goods that are dispatched are sent by a recorded insured service. This means goods will not be left on the door step or with neighbors. UK:- Goods are dispatched by the choice you select during checkout.
Royal Mail: If you are not in when the parcel arrives they will keep the package at their local depot for 7 days enabling you to pick it up. After 7 days the parcel then returns to us.
DPD Courier: If you are not in when the parcel arrives they will keep the package at their local depot for 5 days enabling you to pick it up. After 5 days the parcel then returns to us.
Goods that are in stock are usually dispatched within 1 working day Monday to Friday where the order is placed before 1pm. If for any reason we are out of stock, we would expect to dispatch the goods in about 7 days but we cannot guarantee this. If there is any delay with any products you will be notified by email as soon as we are aware.
Average delivery times: UK 3 – 5 days, If you would like to enquire about shipping outside of the UK please Contact Us and we will do our best to accomodate.
Our delivery pricing is simple and based on the expected weight of the package.
- Less than 2kg, order under £40 – £5 delivery
- Less than 2kg, order over £40 – Free
- Between 2 – 30kg, order under £200 – £10
- Between 2 – 30kg, order over £200 – Free